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쇼핑하다_겪은_문제

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쇼핑하다_겪은_문제 [2018/05/21 22:06]
182.224.166.70
쇼핑하다_겪은_문제 [2018/07/12 04:01] (현재)
112.108.64.132
줄 1: 줄 1:
 Q: Have you ever experienced a problem while shopping? How did you handle the problem? Explain what happened in detail. ​ Q: Have you ever experienced a problem while shopping? How did you handle the problem? Explain what happened in detail. ​
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 ▶ A : ▶ A :
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 I once had a problem when trying to return an item I had purchased. I had bought an expensive watch from the department store near my house. Unfortunately,​ the watch didn’t work after I got it home.  I once had a problem when trying to return an item I had purchased. I had bought an expensive watch from the department store near my house. Unfortunately,​ the watch didn’t work after I got it home. 
줄 8: 줄 9:
 When I tried to return it the following weekend, the sales clerk said I needed the original receipt. The problem was that I had lost it, and he couldn’t exchange the watch without proof of purchase. To solve the problem, I asked the store’s manager if I could bring in my credit card statement, which showed the purchase. Luckily he agreed, and I brought the statement to the store later that day.  When I tried to return it the following weekend, the sales clerk said I needed the original receipt. The problem was that I had lost it, and he couldn’t exchange the watch without proof of purchase. To solve the problem, I asked the store’s manager if I could bring in my credit card statement, which showed the purchase. Luckily he agreed, and I brought the statement to the store later that day. 
  
-The manager exchanged the watch on the spot, and the new one worked great. I was pleased that I was ultimately able to return the defective watch. From this incident, I learned that you should always check your purchase before leaving the store and hold on to your receipt just in case!+The manager exchanged the watch on the spot, and the new one worked great. I was pleased that I was ultimately able to return the defective watch. ​ 
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 +From this incident, I learned that you should always check your purchase before leaving the store and hold on to your receipt just in case!
  
  
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